Information Technology Business Systems Analyst
Under direction, performs professional and technical information technology work to develop, test and document computer programs and systems to assist with District operations; performs system designs and modifications; designs, installs, configures and troubleshoots computer systems, networks and associated equipment; and performs related work as assigned.
This is a working-level class, with responsibility for performing professional information technology support for District information technology projects and provide technical support to District computer systems and users.
Work typically includes computer programming; system and network design; security administration; business needs requirements gathering and analysis; and/or software analysis and recommendation.
An incumbent in this class uses some independent judgment and innovation to participate in the development and support of information technology initiatives to solve business problems and meet organizational objectives.
Knowledge of Windows operating systems and applications, including MS Office, MS SQL, Outlook, and other applications software.
Government business processes and the systems that support them.
Agency business systems may include financials, timekeeping, utility billing, human resources, payroll, asset control systems, inventory, work orders, land management, building permits, utility billing, and citizens request management, among others.
Current technology goals, objectives, and technological trends.
Database knowledge, including a working understanding of MS SQL, SQL queries, report writing, applications interfaces, and data import/export methodologies.
Principles of project management, including training and vendor management.
Office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases.
Principles and practices of applications system development evolution, and product life cycles, including sustainability planning for applications systems.
Applications system security principles and best practices for ongoing system security, including related concepts of user applications role/passwords, single sign-on, and Active Directory.
Ability to Understand, plan, and coordinate business applications systems implementations and upgrades.
Review and assist in evaluating the work of professional and support staff.
Gather and document business requirements and processes.
Communicate ideas, directions, and requirements clearly and concisely, both orally and in writing.
Understand and communicate ideas in a technical, but user-friendly, language.
Perform duties appropriate to classified system privileges.
Maintain professional handling and protection of confidential and secure information.
Commit to the highest standards of moral and business ethics, including organizational values.
Work in a team environment, understanding the customer service and supplier model and how it is used in an internal support environment.
Prepare clear and concise reports, including metrics, service-level agreement summaries, test plans, cases, and test scripts.
Interpret and explain agency policies and procedures.
Establish and maintain effective working relationships with those encountered during the course of the work.
Manage projects in a timely manner.
Work with information system users under challenging conditions and short deadlines.
Set priorities based on value to the organization.
Operate office equipment, including computers and related word processing, presentation, spreadsheet, and database applications.
Foster communications between the user community, project management, contractors, and all levels of management.
recblid opo081boi4e4sgrotcv3dpz139nl3o Recommended Skills Audio Equipments Billing Business Ethics Business Processes Business Requirements Business Systems Estimated Salary: $20 to $28 per hour based on qualifications.
This is a working-level class, with responsibility for performing professional information technology support for District information technology projects and provide technical support to District computer systems and users.
Work typically includes computer programming; system and network design; security administration; business needs requirements gathering and analysis; and/or software analysis and recommendation.
An incumbent in this class uses some independent judgment and innovation to participate in the development and support of information technology initiatives to solve business problems and meet organizational objectives.
Knowledge of Windows operating systems and applications, including MS Office, MS SQL, Outlook, and other applications software.
Government business processes and the systems that support them.
Agency business systems may include financials, timekeeping, utility billing, human resources, payroll, asset control systems, inventory, work orders, land management, building permits, utility billing, and citizens request management, among others.
Current technology goals, objectives, and technological trends.
Database knowledge, including a working understanding of MS SQL, SQL queries, report writing, applications interfaces, and data import/export methodologies.
Principles of project management, including training and vendor management.
Office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases.
Principles and practices of applications system development evolution, and product life cycles, including sustainability planning for applications systems.
Applications system security principles and best practices for ongoing system security, including related concepts of user applications role/passwords, single sign-on, and Active Directory.
Ability to Understand, plan, and coordinate business applications systems implementations and upgrades.
Review and assist in evaluating the work of professional and support staff.
Gather and document business requirements and processes.
Communicate ideas, directions, and requirements clearly and concisely, both orally and in writing.
Understand and communicate ideas in a technical, but user-friendly, language.
Perform duties appropriate to classified system privileges.
Maintain professional handling and protection of confidential and secure information.
Commit to the highest standards of moral and business ethics, including organizational values.
Work in a team environment, understanding the customer service and supplier model and how it is used in an internal support environment.
Prepare clear and concise reports, including metrics, service-level agreement summaries, test plans, cases, and test scripts.
Interpret and explain agency policies and procedures.
Establish and maintain effective working relationships with those encountered during the course of the work.
Manage projects in a timely manner.
Work with information system users under challenging conditions and short deadlines.
Set priorities based on value to the organization.
Operate office equipment, including computers and related word processing, presentation, spreadsheet, and database applications.
Foster communications between the user community, project management, contractors, and all levels of management.
recblid opo081boi4e4sgrotcv3dpz139nl3o Recommended Skills Audio Equipments Billing Business Ethics Business Processes Business Requirements Business Systems Estimated Salary: $20 to $28 per hour based on qualifications.
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